Saturday, December 19, 2015

A631.9.2.RB - Video Debrief of Team MA

Steve Jobs is well known as one of the most effective, visionary leaders of our time. The more I have read and learned about his contribution to the world as we know it, the more I am torn between the effectiveness of his leadership style and the genius of his designs and ideas. I have had many inspirational and motivational people in my life who managed to push me to work harder and be better in a very different way from Jobs.  Steve Jobs obviously had success with his demanding style of leadership and drive for perfection, but I don’t think that that style of leadership and motivation works for everyone, including myself.  It’s difficult to say if I would adapt or adjust to that sort of culture in the NeXT company.  In an interview with several of his previous employees, they stated that they would never treat employees the way he treated them, but that they learned that Jobs did expected and demanded a certain level of success from them and the key to his blunt style of motivation was for employees to “stand up to him and not be wrong” (Fried, 2015). Susan Barnes was a coworker of Jobs at both Apple and NeXT and stated that Jobs appreciated it when employees would challenge him or disobeyed him, as long as they were right, but also claimed that it took her 8 years to appreciate and understand this culture (Fried, 2015).  With that said, the culture Steve Jobs encouraged at NeXT seemed to be one that thrived on collaboration, but with Jobs having the final word.  He held everyone to a certain standard and expected the same level of drive from everyone.  I think those are positive characteristics to have in a company culture; however, I do feel that my personality would not fit well with that type of culture and leadership, but I believe that it is an effective culture for those that do fit well with that style of leadership and culture.
            When looking at the leadership and culture of a company, I think it is key to understand the personality characteristics of the leadership that dictates the culture.  The start up company NeXT, guided by Steve Jobs, illustrates his personality well.  Research on several personality websites all describe Jobs as and ENTJ, or the “commander” personality type.  According to the website “16 Personalities”, ENTJ’s are dominant, relentless, and unforgiving and thrive on challenges and the environment that is created by these challenges and battles. This personality also respects when others challenge them, as long as they can “keep up” and offer compelling arguments, much like how Steve Jobs handled the culture at NeXT. The website goes on to discuss how these types of personalities tend to have a particular effective ability to recognize the talents of others, which helps with their ability to build effective teams.  They do not act through emotions and tend to keep an arms length from people who are sensitive to emotions, as they see this as a sign of weakness.  This personality appears to be almost completely opposite of my personality as a mediator.  I don’t approach failures as failures, but more so learning opportunities and instead of thinking people who are not meeting goals as being less skilled, I think more about how to encourage them to improve.  The personality differences between myself and individuals like Steve Jobs represent two highly distinctive and different types of leadership.  While there are many differences that make me feel like I would not appreciate that type of culture at NeXT, there are some positives that I do find effective in Steve Jobs’ approach. 
            After receiving my management assessment, the first distinguishable difference that correlates to my reasons for not being a good fit for the NeXT company culture is that NeXT is a start up and my personality characteristics would fit better in an organization that is in the mid-size range that has a strong, established foundation. This desire to be in a culture that is already established shares similarities in my personality characteristics. According to my management assessment, to be successful in an organization I need both a small bit of direction, but still a higher level of independence.  This balance of structure and independence correlates with my desire to be in an environment that offers diversity and challenge, but also an ability to take risks without having to worry too much about the consequence.  NeXT, on the other hand, has a risk level that is much higher than what I would be comfortable with.  My personality also faces a desire to share ideas and hear other people’s perspectives, as too much structure and planning can be difficult for me.  Being in a company with a lower risk level allows me to explore more ideas and pick out problems without having to worry too much about the consequences of exploring and planning as a I go.  In a culture like NeXT, it is adamant that the structure and pressure of succeeding is understood.  The success or failure of the company is dependent on the success of the employees, which is why Jobs demanded so much from them.  This level of stress and urgency, I feel, would push me backwards and discourage me from trying for fear of failing.  My personality is also more introverted and is less inclined to be driven by rewards or punishments. The environment and culture at NeXT that Steve Jobs established appears to thrive on that balance of stress between succeeding and failing, as well as rewards and punishments.  This level of ambition and drive, while similar to my level of drive and ambition, utilizes a different style of motivation and leadership for reaching success.  Another reason I feel I would not fit so well in the NeXT culture is my desire to have harmony in the workplace.  A company like NeXT tends to experience a lot of turbulence and disagreements throughout the process.  This type of culture can benefit from leaders like Jobs as he wastes no time on things that are not working.  If I were leading a start-up, I feel I would be too involved with trying to figure out the “whys” of failures and successes instead of looking at them as failures and just moving on. 
In a culture like NeXT, my desire for exploring and creativity, along with my introverted nature, is a stark contrast to the culture that Steve Jobs created.  The NeXT culture thrives on challenges that come with punishments and scrutiny, whereas a culture I would thrive in encourages exploration and accepts failure and sees it as an opportunity instead of a negative experience.  There are a few areas of the culture that I did appreciate, which included bringing together a mix of people to share ideas and openly talk through different strategies.  However, I ultimately feel that my idealistic nature and my desire to lead through morality would conflict with the culture developed at NeXT.  NeXT thrives on competition, risk, rewards, punishment, and challenges, all led by a style of leadership that has a strong vision that is centered around execution and high expectations.  Steve Jobs and the NeXT culture represent similarities in my personality which include a desire to succeed and be challenge, a strong vision, and a unique ability to communicate; however, these similarities are understood in different ways. My desire to be challenged and my high level of passion and motivation are a result of my idealistic nature and need to explore possible ideas and find harmony in this exploration.  Steve Jobs, and the NeXT culture focused more on achievement on reaching goals.  The happiness and success of this culture lies in their ability to reach these goals and be successful.  This type of personality creates a culture that is based on rationality and determination, causing a focus that is shifted on the skills and abilities of others. While we both share a similar level of drive and passion, the roads we take to reach those successes are notably different in areas that are directly influenced by the core of who we are as individuals.  These notable differences describe the reasons why I feel I would not be successful in an environment like NeXT or in a culture dictated by a personality like Steve Jobs.  I believe that both methods of leading, whether commanding or mediating, are successful and can be highly beneficial, these styles are just too distinctly different from one another in ways that I do not feel would be compatible together.  I think having a stronger understanding of personalities and how they can influence a culture is important to understand when seeking a company to work for or bringing in new talent because, as individuals, we all have different needs that meet our desires and moral views.  Understanding where our personalities fit in is crucial to the success of reaching any type of goal.  Steve Jobs was so successful in reaching these goals because he found a way to balance his blunt nature with his desire to reach these goals.  His ability to show this drive as ambition instead of cold-heartedness was understood in his methods of communicating and encouraging others to challenge him.  This style of leadership continued to build a strong culture that thrived in an environment like this.  I think this is the key to being a successful leader; to bring compatible personalities together while finding a balance in your actions and methods of reaching goals that effectively relate to the culture.  Jobs managed to do this even with his difficult nature because he reinforced his desire for success in both his communication tactics and his acceptance of challenges and disagreements.  By accepting and recognizing employee’s challenges, he further reinforced that his goal was not to hurt people’s feelings, but to reach his vision by any means necessary. While this is not the method I would take, or the style that I feel I would fit in with, it helps to illustrate the different styles of leadership and encourages me to understand that I don’t need to be like someone else to be effective; my style of leadership and my personality can be effective and motivational as well as long as I believe in it and am able to continuously reinforce my vision in both my actions and inactions.
  

References

ENTJ Personality (“The Commander”). (n.d.). Retrieved December 17, 2015, from http://www.16personalities.com/entj-personality

Fried, I. (2015, November 8). Could There Have Been a Kinder, Gentler Steve Jobs? Retrieved December 18, 2015, from http://recode.net/2015/11/08/could-there-have-been-a-kinder-gentler-steve-jobs/

INFP Personality (“The Mediator”). (n.d.). Retrieved December 17, 2015, from http://www.16personalities.com/infp-personality


Isaacson, W. (2012, April 1). The Real Leadership Lessons of Steve Jobs. Retrieved December 17, 2015, from https://hbr.org/2012/04/the-real-leadership-lessons-of-steve-jobs

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