Sunday, February 7, 2016

A641.4.3.RB - Tipping Points of Emotional Intelligence

Tipping points are necessary when trying to create intentional change, both in our personal and professional life.  These tipping points represent our “conscious effort to establish new behaviors or conditions that are different from what they presently are or appear to be” (Howard, 2006).  Our emotional responses and level of emotional intelligence help to guide our decisions at these tipping points in intentional change.  Our emotional responses during these tipping points are vital to the sustained success of change because they guide our decision making, adaptation, and performance (Howard, 2006).  Our ability to balance our positive emotional attractors and our negative emotional attracters reflect our effectiveness and help us to maintain resonance as a leader (Boyatzis, 2013). 
In my own personal life, it’s easy to see these tipping points and moments where I am consciously aware of my emotions and my ability to utilize those feelings to form effective responses and communication with others.  When thinking about trigger points in my professional life; however, I find it a bit more challenging to pinpoint those moments.  As I’ve discussed in the past, I am sometimes my own worst critic, which inadvertently has placed me in a position to see only negative emotional attractors.  I’ve come to understand that by assuming your possibilities and dreams will never happen or that your strengths are not a match for the situation, then you are less likely to avoid feelings of rejection, doubt, and failure.  With that said, I have also come to realize that sometimes we need to have hope and optimism that we can achieve these dreams because in this situation, we are giving ourselves a chance.  By giving ourselves a chance and remaining positive about our efforts, even if we don’t achieve success, we are allowing ourselves to learn, experiment, and continue to practice.  These opportunities allow us to better “cope with challenges, set new goals for ourselves, learn new behaviors, and draw on others for help and support,” which over time, make us stronger leaders (Howard, 2006). 
When thinking through my experiences I’ve realized that the most beneficial moments for me have come from a combination of my own aspirations, someone who believes in me, and the desire to experiment and learn from the situation.  There have been plenty of moments when I have been in a leadership position, but have been fearful to assert myself.  This fear has caused me to be perceived as a passive leader, which has in turn, caused others to lose belief in my abilities (Santora, 2007).  All of these emotional responses stem from several places, all centered around negative emotional attractors and extrinsic interests.  It took a while for me to realize that I had been sabotaging any chance I had for success, but once I finally realized what I was doing, I feel like I am better fit to let my emotions reflect my intrinsic interests (Howard, 2006). 
My first real trigger point happened when I was a student in college.  I attended an art and design university, but struggled to feel like I really belonged there.  A specific moment happened that has always stood out to me as a moment that has positively guided me to my real self and allowed me to maintain positivity about my growth and practice.  This tipping point came when I was in a 3-D design class.  I had no experience with any of the materials or processes and felt very insecure about the assignments.  My professor at the time was crazy in a way that reflected some of my personality; aspects of myself that I hadn’t allowed to come out due to extrinsic motivators.  He was quirky and focused more on our individual process and methods instead of the expected results.  He encouraged creative thinking and pursuing your craziest ideas, which was something I had never been exposed to, but quickly realized was an integral part of my development as a leader.  We were assigned 2 projects.  The first one we were to create an environment that represented layers of depth and movement on a piece of foam core.  The direction, in my opinion at the time, were vague and left me with a feeling of being overwhelmed and anxious.  I researched everything I could for what other people did and what was typically viewed as important points to hit working on projects like this.  I was forcing myself into negative emotional attractors that were guiding my actions through perceived expectations.  I tried everything that felt foreign to me, as I lacked experience in utilizing those materials and then just gave up.  I wasted so much time trying to figure out what I needed to be, instead of realizing what I already was and what I was capable of that I gave myself no time to complete the project successfully.  At that moment, I gave up on those extrinsic feelings and just did what felt right to me and glued a bunch of rocks, sticks and leaves onto the foam core.  I had no plan, no process, and no clue what it was to represent, but I just went with it anyway.  When I reluctantly brought it to class, my professor saw it and immediately said “HOT DOG”, which was his commonly used phrase of approval and excitement.  He was so happy to see someone, in his eyes, step out of the box and do something different than what the directions reflected.  It was at that moment that I realized that it is ok to follow your instincts and experiment with different ideas.  I realized that I didn’t have to fit a perceived “mold” of creativity and success, being me was enough.  Obviously, this experience didn’t immediately change me over night, but it allowed me to become consciously aware of my actions both internally and externally.  This moment was my tipping point for making an effort toward letting go of extrinsic motivators and, instead, believing in my strengths and abilities. 
            I would not have done anything differently in this situation because I feel like it provided me a real moment that I could actually see and experience happening.  It allowed me to go through the process of being vulnerable and also provided me the full experience of having to face my fears and practice my strengths and communication.  By forcing myself to face these situations, it made the goal of overcoming it more attainable and realistic because I learned something from the situation and didn’t die of embarrassment or failure.  Nothing that my anxiety told me would happen, actually happen.  I realized that my fears are what I need to overcome and that my strengths are really my strengths.  This moment allowed me to continue to put myself in situations that I would otherwise avoid.  I’ve come to realize since that tipping point moment, that when I have put myself in a position to be critiqued or judged that it’s ok to not get something right.  These situations act more like opportunities that have helped me develop and learn from.  By avoiding them my whole life, I not only blocked my efforts to strengthen my skills, but I also stunted my efforts for developing a stronger understanding and belief in the attributes, skills, and strengths that I bring to different situations.  When a moment pops up that has potential to impact your emotions, I realize now that it is important to allow that balance of both positive and negative emotional attractors because it helps build a gauge for possibilities and ideas. 

References

 Howard, A. (2006). Positive and negative emotional attractors and intentional change. Journal of Mgmt Development Journal of Management Development, 25(7), 657-670.

Kim, C., & Mauborgne, R. (2003). Tipping Point Leadership. Retrieved February, 2016, from https://hbr.org/2003/04/tipping-point-leadership/ar/1


Santora, J. C. (2007). Assertiveness and Effective Leadership: Is There a Tipping Point? Academy of Management Perspectives, 21(3), 84-86.

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